FAQ's

1Who can help me apply for a visa?
In Australia, you can get immigration assistance from a migration agent who has been registered by the Office of the Migration Agent Authority (the Authority) or from someone who is an ‘exempt person’. In Australia, you can also get immigration assistance from some community and legal organizations. It is an offence for anyone else to give you immigration assistance.
2Who can provide immigration assistance?

Only registered migration agents can give migration assistance. It is a criminal offence for an unregistered person to provide immigration assistance. Where possible, the Department of Home Affairs recommend you use a registered migration agent or an agent accredited by a local authority.

Immigration assistance is when a person uses their knowledge of migration procedures to:

  • help to prepare a visa application
  • advise a visa applicant about their visa application
  • help to prepare a document in relation to a visa application
  • prepare for proceedings or represent an applicant before a court or review authority.
3How much will my visa cost?
The cost will depend on the visa you apply for. The fee is usually not refundable, even if your visa is refused or if you withdraw your application. For more information please visit, https://www.border.gov.au/Trav/ Visa/Fees
4When will I get the result of my visa application?
Department of Home Affairs have visa processing time service standards for each visa. You can access the it on https://www.border.gov.au/about/access-accountability/service-standards/visa-processing Your application could take longer if you need character or health checks (including x-rays), you need to provide more information, or your application is incomplete.
5Can I apply for an Australian visa from overseas?
Yes. You can apply for an Australian visa while you are residing overseas. We are able to arrange your Australian visa application while you are offshore.
6Can you offer any guarantees that my visa application will be successful?
Unfortunately, we cannot offer you any guarantees regarding the outcome of your application. For a visa application to be successful, you as the applicant must satisfy all requirements of the visa class being applied for. It under the discretion of the Department of Home Affairs to decide where or not to grant you a visa.
7Can you help me to find a job in Australia?
Pinnacle Migration Australia practice exclusively in the provision of immigration assistance and as such are not able to assist you in searching for a job in Australia. However, there are number of Australian organizations that offer this service.
8How much money do I need to settle in Australia?
This will vary according to your personal circumstances, such as whether you are bringing family with you to Australia, where you intend to live, whether you have already secured employment in Australia, and other lifestyle choices.
9Why choose Pinnacle Migration Australia to handle my Australian immigration matter?
It can be difficult to negotiate Australia’s complex and evolving immigration laws and policy. There are more than 100 Australian visa subclasses for temporary visitors to Australia, plus various pathways to permanent residence. So, it is important to get the right advice from the beginning of the migration process. Being a registered migration agent, we are subject to all the regulations that bind migration agents. Importantly, Pinnacle Migration Australia practice exclusively in Australian immigration law. and our clients receive the benefit of this collective knowledge and expertise. When you have your immigration matter dealt by us, your valuable time and money will not be expended on any unwarranted or unattainable applications. Under our direction, you can be confident that your Australian visa application will have the best possible outcome. However, Pinnacle Migration Australia cannot guarantee the success of an application.
10What methods of consultation do you offer?
Pinnacle Migration Australia understand that not everyone can travel and may have work or life commitments that need attending to. We can organize face to face meetings, phone or skype consultations or even provide you with advice via email. There are plenty of methods we can use to provide you with the best options and ensure you start your Australian visa application successfully.
Source: Department of Home Affairs
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